Privacy policy
Who processes your data
The data controller is Vitaly Vinogradov. Practice address: Tērbatas iela 72, Rīga, Latvija. For questions about your data, contact vitaly@vinogradov.lv.
What data we collect and why
When you submit the booking form, we receive your name, phone or WhatsApp number, selected treatment and comment, as well as your email if provided. These details are used to reply to your request and arrange an appointment. Please do not include diagnoses or other medical information in your comment.
Legal basis and retention
Processing is based on your consent under Article 6(1)(a) of the EU General Data Protection Regulation (GDPR), given by ticking the checkbox in the form. Your request is kept until the booking correspondence is complete, then deleted unless further retention is required by law. To request deletion or withdraw consent, email vitaly@vinogradov.lv.
Who receives the data
The form is processed on Area IT hosting and sends your request to Vitaly Vinogradov's email. Gmail (Google) is used for email delivery and storage. The website does not store request contents in a separate database. To limit spam, the server temporarily uses a hash of the IP address and submission time. If you contact us via WhatsApp or phone, the respective services' rules apply.
Cookies and third-party services
- Google Analytics loads automatically when a page opens. Advertising storage and ad personalisation are disabled.
- The map on the Contact page loads from OpenStreetMap servers (OpenStreetMap Foundation), sharing your IP address with that service when the page opens. Directions links open Google Maps, Waze, Apple Maps or OpenStreetMap only when clicked.
- Fonts and the website’s own scripts are hosted locally. The analytics script loads from Google servers.
Website statistics
- Google Analytics 4 (Google) is used automatically to collect information about pages visited, browser and device, contact clicks and successful booking requests. The contents of form fields are not included in website events. Requests to Google share your IP address and technical connection details with the service.
- Analytics cookies _ga and _ga_* are configured for up to 180 days. Data retention settings within the Google Analytics property are controlled by its owner.
Your rights
You can request access to, correction or deletion of your data, restrict processing and withdraw consent by emailing vitaly@vinogradov.lv. If you believe your rights have been infringed, you may complain to Latvia's Data State Inspectorate (Datu valsts inspekcija, dvi.gov.lv).